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PRIVACY POLICY
CompleteGarageOrganizers.com Privacy Statement
 
Our Commitment to Privacy
Your right to privacy is very important.  CompleteGarageOrganizers.com recognizes that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.  We believe this information should only be used to help us provide you with better service.  That's why we have put a policy in place to protect your personal information.
 
The Information We Collect 
In general, when you visit our web site and access information you remain anonymous.  However, we collect personal information for two reasons.
1. Ordering products:
When ordering a product, we request shipping information, such as your name, street address, email address, and telephone number.  This information will remain confidential and will only be used to ship you your product.  We also request billing information, however, you may choose whether to submit your billing information (credit card number, etc.) over the Internet.  If you choose not to submit credit card billing information over the Internet, you may send us a personal check via postal mail.  However, this process may take longer to receive your product(s).  Again, your billing information will remain confidential and will only be used to process your request.
2. Submitting Feedback:
If you have a question or concern, you may submit feedback to support@completegarageorganizers.com.  We need your name and email address in order to respond to your question. 
 
Our Commitment to Transaction Security
To protect your personal and credit card information, we have put in place appropriate physical and electronical procedures to safeguard and secure the information we collect online. 
 
 
 
Privacy Policy . . .
Use of Information
Because we are not the manufacturer but an authorized dealer of the products sold, we rely on manufacturers representations as to the specifications of the products sold.  All information on this web site is believed to be accurate.  All information is provided as is, and by using this web site you agree to hold the owner(s) of CompleteGarageOrganizers.com harmless for any information provided.
 
Returns/Shipping (We only ship orders throughout U.S.)
CompleteGarageOrganizers.com has its products shipped directly from the manufacturer.  We pride ourselves to give you the best customer service and; therefore, if you receive a product that is damaged,  e-mail us within 24 hours at returns@completegarageorganizers.com and we will give you specific instructions on how to return the product. 
 
Racor® products - All orders will be processed and shipped within 2-4 daysafter credit card authorization or check/money order/cashier check is received.  If a product is returned in good saleable condition, the buyer is responsible for all freight charges to and from Racor® along with a 10% restocking fee.
 
Suncast® products - All orders will be processed and shipped within 4-8 business days after credit card authorization or check/money order/cashier check is received.  If a product part is received damaged, Suncast will replace the part.  Just contact us with the Model # and Part #.   If a product is returned in good saleable condition, the buyer is responsible for all freight charges to and from Suncast®, along with a 10% restocking fee.
 
Warranties
CompleteGarageOrganizers.com provides no warranties.  All warranties are provided through the manufacturer.
 
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